Roberto Abraham Scaruffi

Thursday 30 April 2015



Featured Video
Google's Project Ara Modular Smartphone Firmware Lead Speaks
The Google-sponsored Project Ara is a development effort to create "a modular hardware ecosystem" that is tailored to users' "functional and aesthetic preferences," according to the project's website. Timothy Lord talks with Ara firmware project lead (and spokesman) Marti Bolivar about the project and when the prototype modular phones will be ready for user testing.

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The Essential Guide to IT Transformation
Enterprises are transforming IT by adopting service automation tools and processes, making teams more innovative and efficient. By consolidating fragmented and redundant service systems, standardizing operational processes and by creating a single system of record for IT, CIOs can shift their attention from maintenance to service, effectively changing enterprise IT.

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Additional Features
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Deliver a Better Service Management User Experience
The role of enterprise service management technology has changed. For many years, the focus has been on improving IT efficiency through process automation and industrialized IT. While this approach has many benefits, it doesn't go far enough to address the needs of the modern digital business. This white paper explores the four key elements for modernizing service management through engaging user experiences.

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